PRIVACY POLICY
At Luxfin Clothing Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.
1. Personal Information We Collect:
We collect personal information from you when you:
- Visit our website
- Make a purchase
- Contact us via email or phone
- Create an account
The personal information we collect may include:
- Name
- Email address
- Phone number
- Physical address
- Payment information (processed by our third-party payment gateway)
- Browser and device information
2. How We Use Your Personal Information:
We use your personal information to:
- Process and fulfill your orders
- Provide customer support
- Improve our website and services
- Send marketing and promotional communications (with your consent)
- Comply with legal obligations
3. Disclosure of Personal Information:
We may disclose your personal information to:
- Our third-party payment gateway for payment processing
- Our hosting service provider for website maintenance and support
- Law enforcement agencies or regulatory bodies as required by law
- Third-party service providers for marketing and promotional purposes (with your consent)
4. Protection of Personal Information:
We take reasonable measures to protect your personal information from:
- Unauthorized access
- Disclosure
- Alteration
- Destruction
These measures include:
- Encryption of payment information
- Secure socket layer (SSL) technology for website security
- Regular software updates and security patches
- Access controls and authentication measures
5. Your Rights:
You have the right to:
- Access your personal information
- Correct or update your personal information
- Request deletion of your personal information
- Opt-out of marketing and promotional communications
- Lodge a complaint with a regulatory body
6. Cookies and Tracking Technologies:
We use cookies and tracking technologies to:
- Improve website functionality
- Analyze website usage
- Provide targeted advertising
You can manage cookies and tracking technologies through your browser settings.
7. Changes to This Policy:
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.
8. Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: luxfinclothing@gmail.com
Phone: +260770524706
Address: Plot 873/B15 Barlastone, Lusaka, Zambia.
By using our website or making a purchase, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
